Gina O’Donnell

Elizabethtown Gas/SJI Utilities


Gina O’Donnell is an accomplished utility veteran with a career spanning 30-years. She has held various roles throughout her career, including the management of customer experience, communication, business and operations. She has proven expertise in the areas of energy assistance, billing, energy efficiency, revenue analysis, community outreach and customer service. O’Donnell’s current role is the Manager of Customer Operations Services with Elizabethtown Gas, where she is responsible for customer billing, remittance, energy assistance and the outreach of energy assistance programs. Prior to her work at Elizabethtown Gas, O’Donnell served in various positions at Utility Business Services and NUI Energy – NUI Corp.Over the past decade, O’Donnell has worked with NJ SHARES helping customers maintain their utility bills and currently serves in a new role as a member of the nonprofit’s Board of Trustees.She earned a bachelor’s degree from Kean University in Union, NJ.


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