Claire Bartolomeo, supervisor of the PSE&G Payment Assistance Outreach (PAO) Team, has been working in the field of utility energy assistance for PSE&G for more than 19 years. She serves on the statewide Universal Service Fund (USF) Working Group, where she has had the opportunity to work with the stakeholders on a unified statewide USF program that leverages the Low Income Home Energy Assistance Program (LIHEAP) with a Percentage of Income Plan (PIP) that offers a monthly subsidy and arrearage forgiveness component to the lowest income customers, making electric and gas utility service affordable to all. Prior to the position in PAO, Bartolomeo worked three years in credit and collection including the call center, industrial and commercial account collection and field operations. Bartolomeo is a graduate of Caldwell College, receiving her B.A. in social studies in 1991.